Privacy Policy

Welcome to the website of Lucinda Wells, Holistic Alignment Coach. This Privacy Policy outlines how your personal information is collected, used, processed, and protected when you visit this website or use my services from anywhere in the world. I am committed to respecting your privacy and complying with applicable global data protection regulations including the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information I Collect

I may collect the following types of information:

• Personal Identification Information: Name, email address (e.g., when you fill out the contact form).
• Service Intake Information: Information relating to your primary areas of interest (Coaching, HeartMath, Shamanic practices, etc.) and any intentions or messages you voluntarily share.
• Technical Data: IP address, browser type, time zone setting, operating system, and data on how you interact with the website (collected via standard analytics cookies).

2. How I Use Your Information

Your information is used to:

• Provide, operate, and maintain my services and website.
• Respond to your inquiries and schedule discovery calls or coaching sessions.
• Send administrative information, such as appointment confirmations or changes to terms and policies.
• Improve the user experience of the website.

I will never sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, my legal basis for collecting and using your personal information depends on the context:

• Consent: You have given clear consent for me to process your personal data for a specific purpose (e.g., submitting a contact form).
• Contract: The processing is necessary for a contract you have with me, or because you have asked me to take specific steps before entering into a contract.
• Legitimate Interests: The processing is necessary for my legitimate interests in operating my coaching business securely and effectively.

4. Data Storage and Security

Your data is stored securely. I implement appropriate technical and organizational security measures designed to protect the security of any personal information I process. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

5. International Data Transfers

As my services are offered globally online, your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. I will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Your Data Protection Rights

Depending on your location (such as under the GDPR or CCPA), you may have the following rights regarding your personal data:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that I correct any information you believe is inaccurate.
• The right to erasure ("Right to be forgotten"): You can request that I erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that I restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to my processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that I transfer the data that I have collected to another organization, or directly to you.

7. Contact Information

If you have any questions about this Privacy Policy, the data I hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact me at:

Email: lucindawells.@rocketmail.com

Address: Unit A, 82 James Carter Road, Mildenhall Industrial Estate, Suffolk, IP28 7DE